Apply Now »

Architect, IT - Loyalty and Reservations - Information Technology

« Back to results

Ian Freeman Business Development Manager

Phone Work
Phone Fax

Job Info

Category Information Technology
Employment Type Full-Time Employment
Compensation $0.00 - $130000.00
Location United States, AZ - 85281

Client Introduction

Our client, one of the most iconic Domestic Airline carriers, is looking for exceptional people. People with experience. People with ambition. People who love life & traveling. They have one of the newest, most advanced fleets in the industry and have added exciting international and mainland routes. And they continue to grow. This is an airline that's going places—and you can, too.

"For more than 90 years, we have overcome difficult periods in our past, and the COVID-19 pandemic has only strengthened our belief that our people are our greatest asset. We remain committed to serving the travel needs of our guests and communities – and know that together we will successfully navigate through this new challenge. As we look to the future, we are recruiting passionate candidates to join our team in select roles as we adjust our business to be ready to Connect People with Vacation and once again share our travel with the world."

Job Description

We are seeking a "Architect, IT - Loyalty and Reservations" for either Phoenix, AZ or Honolulu, HI

Members of the the Architecture Team are recognized within the broader staff for their deep level of expertise within one or more technologies. The Loyalty and Reservations IT portfolio includes key systems that run the airline – loyalty, reservations. Sales, distribution, and alliances, and mobile. These individuals help to define the principles, standards and guidelines regarding the proper use and deployment of business applications, data and technology within the company. These individuals are informal leaders in the organization and as such require many of the “soft skills” found (in addition to their technical knowledge) in the Management job family. This family is highly leveraged across the company.

Job Responsibilities

Key Responsibilities

- Model desired organizational behavior as defined in the company values and leadership competencies
- Cultivate and promote an organizational culture that provides for high performance, high morale, integrity, teamwork, and work-life balance
- Lead, support and influence the achievement of the mission, goals, and objectives of the department and corporation
- Lead and facilitate the analysis, design, programming and implementation of viable solutions to highly complex business problems according to user specifications
- Lead solutioning/design sessions with a program perspective in association with all interdependent systems
- Identify and resolve business issues related to projects by evaluating, recommending and presenting alternatives and then coordinating and executing issue resolution, escalation and follow-up as required
- Identify measures or indicators of system performance, analyze trends to proactively prevent problems and identify actions needed to improve or correct performance, relative to the goals of the system
- Contribute to technical design, decision-making, and tactical planning at the enterprise level
- Consult across multiple projects and technology areas at the same time to perform troubleshooting, root cause analysis, and solution implementation
- Lead large development, installation or support teams and ensure the tactical implementation of computing styles and architecture
- Work across projects to synchronize project plans, data analysis efforts and deliverables and to coordinate project activities across functions
- Comply with project management methodology requirements
- Contribute to estimates, task identification and sequencing pertaining to complex technical project activities and overall project schedules
- Respond immediately to production program problems and issues and manage resolution and escalation as required
- Influence technical designs at the enterprise level and actively participate in setting technical direction of the styles of computing
- Actively participate in architecture governance (may be as a non-voting member)
- Actively participate and contribute to future Infrastructure Releases and Middleware/Hub
- Actively participate in checkpoint and design reviews
- Promotes adherence to standards and the common way (Software Development Life Cycle)
- Work with Business, support or development teams in recommending process or system enhancements, including those that would minimize maintenance costs
- Ensure that systems are functionally appropriate, technically sound and integrated
- Ensure that chosen technology and coding solution is flexible, supportable, and requires minimal maintenance
- Ensure that systems software is thoroughly tested
- Develop or approve detail program specifications
- Negotiate and manage customer and team relationships at a project level
- Maintain focus on internal and external customer requirements and demonstrate a comprehensive understanding of customer IT needs
- Communicate with/project teams/customers in a timely manner
- Manage vendor relationships within a finite product base
- Present at a leadership level
- Lead/Conduct detailed code-reviews in a constructive manner and coach the development of other IT technical staff
- Stay abreast of industry developments and emerging technologies to provide recommendations to the Architecture group and the Principals
- Assists project teams in the development of cost and benefit analysis
- Assists in organizational, financial capital and operations planning
- Other duties as designed


Preferred Qualifications:

- Experience in airline and/or travel technology platforms

- Expert level experience in a single technology area or broad system-level expertise across multiple computing platforms and technologies

- Advanced knowledge of project management methodology

- Ability to assist in the management of projects using the organization’s project management methodology

- Ability to think strategically

- Ability to recommend and influence improvements across Information Technology departments

- Ability to drive and foster integration and communication across technology groups and projects

- Ability to recognize and communicate patentable ideas

Required Experience

Minimum Requirements:

- 7 years of work experience in Business, Engineering and/or Information Technology environment

- Prior experience leading project teams and guiding production efforts

- Expert knowledge of computer or network systems hardware and software theory, practice, concepts and technology relevant to organizational vision.

- Expert knowledge of technical/business environments

- Technical Expert of required programming languages

- Proficient in the required technology (MS SQL Server, Angular, UNIX, C# Java, Xamarin Forms, Python, etc.)

- Expert ability to write code and advise the work of Software Developer Engineers

- Understands Strategic Technical direction of:
Systems Management
Enterprise Data & Access Layers
Pertinent Styles of computing

- Understands the following:
impact of design decision to the computer (performance, etc.)
technical behavior of the underlying operating system
technical behavior of the compiler and tools
ALL functional aspects of the tools and development environment
functional and technical behavior of the middleware and data layers
Dev/Ops, deployment environments
packaging and distribution of the application
operations/run requirements

- Ability to deal with complex technical issues and make appropriate trade-offs as required

- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

- Ability to design how a system should work and understand how changes in conditions, operations, and the environment will affect outcomes

- Ability to influence technical direction across multiple projects or technology areas

- Ability to evaluate and recommend emerging technologies and influence technical designs

- Adaptable to change

- Proficient knowledge of project management methodology

- Sufficient business knowledge to assess impact of applied technology on customer’s business processes

- Excellent partnering, negotiation and communication skills

- Ability to work effectively in a fast-paced, team-based, customer-service-oriented environment

- Ability to review technical work of less senior staff

- Demonstrated willingness to learn

Required Education

Bachelor’s Degree or equivalent combination of professional work experience and education

B.S./M.S. in Computer Science, Engineering, Information Systems

Previous MonthNext Month